Privacy Policy

ACCEPTANCE AND APPLICATION

Mobile Mediq Inc. (“Mobile Mediq” or “we” or “us” or “our”) (is providing you with this privacy policy (“Privacy Policy”) to inform you (“User” or “Users” or “you”) of our policies and procedures regarding the collection, use and disclosure of personal data and information that we receive from Users who use the Mobile Mediq website, its products and its services (the website, products and (hereinafter collectively referred to as the “Services”). This Privacy Policy applies to anyone using the Services.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meaning as given in our Terms of Service. Be sure to return to this page periodically to review the most recent version of the Privacy Policy. We reserve the right at any time, in our sole discretion and without liability, to update or modify the Privacy Policy without notice, and your continued access or use of the Services signifies your acceptance of the updated Privacy Policy. updated or amended. If we change it, we will update the "Last Updated Date" at the top of the Privacy Policy. By continuing to access or use the Services, you indicate that you agree to be bound by the revised Privacy Policy. If the revised Privacy Policy is not acceptable to you, please do not use the Services.

COLLECTION AND USE OF INFORMATION

We collect information that you provide to us directly, for example when you create or modify your account, when you place a Service Request, when you contact a member of our team or a Professional. This information may include: your name, age, email address, medical information, phone number, mailing address, and any other information you choose to provide.

We also collect information when you use the Services, which can be broken down into the following general categories: Non-Personal Information: When you access some of our Services, certain non-personal information is automatically collected, such as your IP address and location data (which is anonymous). We use non-personal information to examine our traffic, to observe how Users use our services, to monitor and analyze the use of the Services, to monitor and analyze statistics, in order to obtain an accurate representation for administration. technical, to increase the functionality and user-friendliness of our Services and to better adapt them according to the needs of our Users. This type of information will not allow you to be personally identified.

The purpose of collecting personal information is to:

• Provide, maintain, perform and improve the Services;
• Ensure the continued delivery of high quality services;
• Communicate with you to provide you with health care information, make and confirm appointments;
• Promote the effective follow-up of analyses/tests, treatments, care and billing;
• Comply with all mandatory requirements prescribed by a governmental authority;
• Create your account and access the Services;
• Perform internal operations, including, for example, preventing fraud and abuse of our Services to troubleshoot software and operational issues, to perform data analysis, testing and research, and to monitor and analyze usage and activity trends;

We expressly acknowledge that we will not use your Personal Information for any other purpose without your consent. Further, we will only collect Personal Information to the extent necessary for the above purposes.

We will retain your personal information for the time prescribed by applicable regulations and guidelines. At the end of these periods of time, we will destroy or delete your personal information or we will make it anonymous. We destroy our files (our electronic records and computer equipment) in a way that protects the confidentiality of your information. Methods employed include the supervised incineration or shredding of printed information and/or the employment of bonded contractors who must meet contractual privacy obligations.

RIGHT TO REVIEW INFORMATION

You have the right to review the Personal Information we collect. Upon your written request, we will tell you whether you have personal information about you and, if so, we will also tell you what we used it for and the organizations or types of organizations to which we disclosed it. . If you would like to review this information, please send us a written request to admin@mobilemediq.ca. We reserve the right to charge you a reasonable administrative fee to access your information, in accordance with applicable laws. In some cases, we may not be able to provide you with access to all of your Personal Information (eg, if the information also relates to the Personal Information of another Customer).

WITHDRAWAL OF CONSENT

You can decide at any time to no longer consent to the collection of your Personal Information by sending a written request to admin@mobilemediq.ca. Upon receipt of notice to revoke your consent, we will stop using your Personal Information within a reasonable period of time, which will vary depending on the information we collected and for what purpose we collected it. Please note that we will send you a confirmation email upon receipt of your request. Please note that if you choose to withdraw your consent, your experience using the Services may no longer be optimal.

SHARING INFORMATION

We do not sell, rent or disclose to third parties the information we collect and store. You can expect us to share collected information with other parties in the following ways:

• Affiliated Service Providers: We have agreements with various affiliated service providers to facilitate the provision of our Services, where we may share information we have collected. All service providers we use are required to have the same level of privacy protection as ours. Therefore, we expect your information to be treated with the same degree of care that we employ.
• Statistical Analysis: We may share Non-Personal Information and information that has been aggregated anonymously with third parties, including but not limited to statistical, machine learning, advertising or marketing purposes. No personal information will be shared in this manner.
• Transactions: Transactions occur in connection with or during negotiations of a merger, sale of company assets, any financing or acquisition, or in any other situation in which Personal Information may be disclosed or transferred as one of our business assets. However, under no circumstances will these transactions allow your information to be used for purposes other than those for which you have given us your consent.

SECURITY

Security measures have been put in place with respect to the Services to protect the loss, misuse and alteration of the information under our control. Please note, however, that no data security measures can be guaranteed to be completely effective. We have safeguards in place for all personal information held at our facilities and during its disposal and destruction. These measures include:
- physical measures (locked filing cabinets, limited access to our offices and alarm systems)
- technological tools (passwords, encryption, firewalls, anonymity preservation software)
- organizational controls (security clearances, access restricted to people with a need to know, staff training, confidentiality agreements)
Our staff are also aware of the importance of ensuring the security and confidentiality of all personal information in our possession. Employees are regularly trained on their confidentiality obligations, and they sign an attestation confirming that they comply with our policies. We regularly review and update our security measures.

EMPLOYEES, AGENTS AND SELF-CONTRACTORS

Mobile Mediq employs other companies and/or individuals to perform functions on our behalf. For example, we may appoint third parties to develop software applications and/or database functions or to send communications on our behalf, or we may appoint professionals to perform professional services on our behalf. Your Personal Information may be communicated to these persons during the commercial operations of Mobile Mediq. All Mobile Mediq employees, agents, affiliates and self-employed contractors working for Mobile Mediq who have access to your Personal Information are required to protect that information in a manner that is consistent with this Privacy Policy.

EXTERNAL LINKS

We are not responsible for the privacy practices of other sites that you may click on when using our Services and encourage you to read their privacy statements.

INTERNATIONAL TRANSFER

Your information may be transferred to and maintained on computers located outside of your jurisdiction, where the privacy laws may not provide adequate protection to that of your jurisdiction. Your consent to this Privacy Policy constitutes consent for such transfer.

CONTACT US

If you have any questions, comments or concerns about this Privacy Policy, email us at admin@mobilemediq.ca.

TERMS OF USE

This Privacy Policy is incorporated into our Terms of Service and forms part of our Terms of Service, which sets out the terms and conditions that you agree to by using the Services and which can be found at the bottom of most pages of the website.